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Risk in Focus: Charlotte Candy CMIRM, AECOM, Associate, Risk Management Buildings and Places

The Institute of Risk Management (IRM) asks its members what working in risk is really like and what hints and tips they'd share with people looking to move in to risk management.


Charlotte Candy CMIRM


Associate, Risk Management

Buildings and Places


How did you get your job?

I had been unintentionally dabbling with risk management for a few years through reviewing contracts, advising clients on risks to their business continuity and liaising with insurers in the construction industry. As the economic downturn took hold I saw risk management as exciting problem solving and provided me with diversity and challenge that I enjoy. Coincidentally becoming a risk management professional saved me from being made redundant for a 4th time in a very tough market, so for me it was the best mitigation action I could ever take.


What’s a typical day like?

A typical day for me over the last few months has been working with project teams to determine the emerging risks from the COVID -19 pandemic. This has been challenging and rewarding to get project managers this think about a situation they have never experienced in their life. This has led to creating an excellent set of scenarios through QSRA that has provided information for key decisions and interventions to be made.


What do you enjoy most about your job?

I enjoy the variety of each working in a consultancy environment it allows me to support a wide range of sectors and make a difference to a number of infrastructure organisations. I really get a buzz out of developing and raising the risk maturity in teams to help them realise the true value of risk management.


What are the challenges?

Everything we do in life is touched by risk which means that everyone has a view of how things should be done. So many of the challenges with my role come from individuals having cognitive bias in how they view risk management, this requires additional time to understand why individuals behave the way they do with this complex topic.


In what way are your IRM qualifications relevant?

The IRM Diploma in Enterprise Risk Management has given me invaluable tools and techniques to tackle difficult and sometimes previously unheard of scenarios. The crisis, resilience and future risk module has really enhanced the service I delivery to my client during times of increased uncertainty.


What would you say to others thinking about taking an IRM qualification?

IRM qualifications not only provide confidence for employers and clients that you take best practice seriously, but it also gives you access to a huge range of resources and publications.


How has your role developed and what are your career ambitions? Has being linked to the IRM helped?

Through the support and resources of the IRM a have been able to take my career to the next level rapidly moving from providing project risk support to now advising boards on best practice and helping future proofing their organisations. With the use of the materials and training available from IRM I hope to continue in embed risk aware behaviours and inspire others to join in the industry.


Top tips:

As a result of the pandemic risk management is yet again the focus of many organisations there is no better time to get into risk. My advice would be to find out how your organisation manages risk, volunteer to support as nearly everyone starts in risk by notetaking for practitioners. Stay curious and focus on your communications skills as they are key to a successful risk management career.


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